OUR STORY

From one leaking membrane to a five-city service network

Happy Aqua was founded after our co-founders spent three months chasing a purifier brand's call centre over a single faulty membrane. We built the company we wished existed — one where a technician, not a chatbot, picks up the phone.

We now manufacture our own filtration cartridges in Bandel, run AMC operations across five Hooghly-Kolkata cities, and have completed over 180,000 service visits.

2016

Founded in Konnagar

42K+

Homes served

200+

Field technicians

5

Cities covered

WHAT WE STAND FOR

Three commitments that don't change with scale

📞

A Human Answers

Every service call is answered by a technician or coordinator — not an IVR maze.

🧪

Real TDS Reports

We leave a printed before/after reading at every visit, not a verbal promise.

🔩

Genuine Parts Only

Every cartridge and membrane is manufactured or sourced in-house, never third-party knockoffs.

LEADERSHIP

Run by people who still take service calls

V

Vikram Nair

Co-founder & Head of Operations

P

Priya Kapoor

Co-founder & Head of Product

D

Deepak Chauhan

Head of Field Service, Hooghly

Want to see how we work up close?

Visit Our Konnagar Office

Built by engineers who were tired of unreliable RO service